Overview
At smmmlook.com, we strive to provide our customers with the best possible experience when purchasing digital products. We understand that sometimes, despite our best efforts, a digital product may not meet your expectations or may have technical issues. In such cases, we offer a refund and returns policy for our digital products to ensure that you are completely satisfied with your purchase.
General Policy:
We offer a 7-day money-back guarantee on all our digital products. Please note that refunds are only available for digital products that have not been used.
To request a refund, please contact our customer support team through email or our online contact form. We will require proof of purchase, such as a receipt or order confirmation, and the reason for the refund request.
Once we receive your refund request, we will review it and issue a refund if the request meets our policy requirements.
Technical Issues:
If you experience technical issues with a digital product, please contact our customer support team as soon as possible. Our team will work with you to resolve the issue, which may include troubleshooting steps, providing a replacement product, or issuing a refund.
Please note that we do not guarantee that our digital products will work on all devices or platforms. It is the customer’s responsibility to ensure that their device or platform is compatible with the product before making a purchase.
License Agreement:
All our digital products are protected by copyright and intellectual property laws. By purchasing a digital product from smmmlook.com, you agree to the following license agreement:
You may use the digital product for personal or commercial purposes, as long as you comply with the terms of the license agreement.
You may not share, distribute, or resell the digital product in any form, including but not limited to sharing the product with others, selling or giving away copies of the product, or using the product to create derivative works.
You may not modify or alter the digital product in any way, including but not limited to changing the product’s source code or design elements.
The following digital products are not eligible for return or refund:
Custom digital products, including but not limited to website design, software development, and mobile app development.
Digital products that have been modified or altered.
Contact Us:
Our customer support team is available 24/7 to assist you through email, phone, or our online contact form.